## User Insights

User feedback analyzed in minutes, not weeks

### How it works

1. **Connect your sources**  
   Point the agent at your feedback channels: surveys, support tickets, session recordings, or user interviews.

2. **Run the analysis**  
   The agent processes all inputs and identifies patterns, themes, and anomalies across your feedback.

3. **Review actionable insights**  
   Get a clear summary of user pain points, opportunities, and risks with supporting evidence from your data.

### Why use User Insights

- **Hours instead of weeks**  
   What used to require dedicated analysts or days of manual work now takes minutes.

- **Patterns you would miss**  
   Surface themes across thousands of data points that manual review would overlook.

- **Evidence-backed decisions**  
   Every insight links back to specific user quotes and data sources you can verify.

- **Your data stays yours**  
   Runs inside your environment with no data leaving your stack.

### When to use User Insights

- **Quarterly feedback synthesis**  
   Your team collected hundreds of survey responses and support tickets. You need themes for the roadmap.
   Analyze our Q4 NPS responses and identify the top 5 pain points with supporting quotes.

- **Pre-project research**  
   Before starting a redesign, you want to understand what users actually struggle with.
   Review the last 3 months of support tickets for checkout issues and summarize the patterns.

- **Competitive signal detection**  
   Users mention competitors or missing features. You need to track these signals systematically.
   Find all mentions of competitor products in our feedback and categorize by feature gap.

### More from your UX Researcher

- [**Reference UX**](/content/skills/reference-ux/index.html)  
- [**User Simulation**](/content/skills/user-simulation/index.html)

### See User Insights in action

See how User Insights transforms feedback into clear, actionable themes.